Sustainable asset-recovery for fashion brands
To date, we’ve helped brands sustainably liquidate over 2.8MM items.
Wardrobe enables brands to sustainably and profitably liquidate their returned merchandise, while maintaining brand standards and providing unprecedented data insights and customer loyalty opportunities.
Customer returns are broken.
Over $100B of apparel returns inventory is sitting on retail balance sheets today. And it’s getting worse.
66%
> 25%
ESG metrics around disposal of unwanted merchandise matter now more than ever to stakeholders at every level.
Brands need a solution that is reliable, simple and sustainable.
Meet Wardrobe
Brands use our platform for these four benefits –
01
Sustainability: 100% of the items find a new purpose. 80% of items, regardless of condition, find a second life through a new, sustainability-conscious customer. The rest are recycled or downcycled.
02
Asset Recovery and Profitability: We provide a profitable way of disposing returns and use AI to find new customers for the merchandise. In addition, brands save on logistics, warehousing and carrying costs associated with returns.
03
Brand Management and Distribution: Returned merchandise’s assorted variety makes this inventory contain mostly one-off pieces that our AI uses to drive brand-discovery. Brands can specify geographic and platform distribution controls based on their brand care guidelines.
04
Analytics & Insights: All data – including metrics around condition, price, sales, customer profiles, earnings and sustainability – is visible in a customized dashboard for real-time insights and analysis.
Sustainability
Wardrobe circularizes the life of returned merchandise by selling to sustainability-conscious consumers who have the potential to become brand loyalists.
> 200%
48M Tons
Of clothing are disposed worldwide every year
73%
12%
<1%
Brand Management
With our expertise in brand management and care, our partners can feel confident that we will protect and support brand integrity throughout the liquidation process. Here’s how:
Varied merchandise
Returned merchandise has very limited reach because it contains small batch, one-off and assorted items. The benefit of our AI-powered platform is that it enables us to target a new customer instead of competing for the brand’s primary target. We screen for condition, map price and resell the small batch and one-off merchandise by facilitating discovery with secondary fashion customers. Additionally, brand partners can use promotional offers to convert this secondary market to full-price customers.
Distribution
We limit the distribution based on brands’ preferences so that resale does not conflict in any shape or form with the brands’ core customer strategy. Restrictions can be made to specific geographies (US, Can, UK, EU etc) and sales channels.
Retailers report that sustainability, revenue, and brand loyalty are the biggest benefits of resale
45%
Nearly 2 in 3
Nearly half
Top 3 benefits of resale programs reported by retailers -
- Increased sustainability
- Increased revenue
- Increased brand loyalty
How it works
We offer 2 models to seamlessly integrate with your existing logistics and take your returns
SmartRoute
We can integrate directly with your existing software or 3PL. The experience for the customer will not be any different from your current returns process.
Freighted
Rather than sell liquidation lots piecemeal, we’re a one stop solution. Moreover, because we sell DTC and can typically offer a higher recovery value.
Resale
Using machine learning, we screen for condition, map, price and market, resell merchandise and send earnings to brands.
Sustainability
Items that cannot be sold are recycled. No items are ever discarded or sent to landfills.
Reporting & Analytics
All resale data is visible in one dashboard for insights on shoppers, product performance and quality.
Reporting and Insights
As a comprehensive asset recovery solution, we specialize in maximizing the value of returned inventory assets. Whether its through consignment or direct purchase, Wardrobe recovers costs efficiently and predictably.
Our AI is powered by a proprietary mapping of 2.8MM fashion goods and 200+ brand, seasonality, and condition data points. To date, we’ve recovered approximately $25MM from returned merchandise.
Brand Protection
New customer 
Better value than 
Brand Protection
No channel conflicts
We sell only direct-to-consumer (not wholesale)
and you can set end-destination controls.
New customer
acquisition channel
Better value than
liquidators / jobbers
Sustainable
Wardrobe creates an avenue for quantifiable,
high-volume circular fashion.